Frequently Asked Questions
Everything you need to know about our precision tools and services.
What is the typical shipping timeframe for TrigJig tools?
We aim to dispatch all in-stock items within 1-2 business days. Domestic orders usually arrive within 3-5 working days, while international shipping can take 7-14 days depending on the destination and customs processing.
Do you offer a warranty on your hand tools?
Yes, all TrigJig tools come with a lifetime warranty against manufacturing defects. We pride ourselves on the durability of our British-made tools and will repair or replace any item that does not meet our rigorous quality standards.
What is your return policy if I am not satisfied?
We offer a 30-day hassle-free return policy. If the tool is unused and in its original packaging, you can return it for a full refund. Please contact our support team to initiate a return authorization.
Are your tools calibrated before they are shipped?
Absolutely. Every square, protractor, and guide is CNC-machined to exacting tolerances and manually inspected for accuracy before leaving our workshop to ensure professional-grade precision right out of the box.
Do you ship your products internationally?
Yes, we ship TrigJig tools to trade professionals and DIY enthusiasts worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.