Returns & Exchanges

At TrigJig Tools, we stand behind the precision and quality of our British-made hand tools. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack your tools in their original packaging, ensuring all components and manuals are included to maintain the product's resale value.

• 3.
  Ship to TrigJig

  Affix the provided return label or ship the package via a tracked service to our warehouse facility for inspection and processing.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the condition of the tools, we will process your refund or dispatch your exchange items within 5-7 business days.